Support tickets and customer service from email and web, distributed across the team with SLAs.
Alternative to: Zendesk, Freshdesk
- On request
- Partial Arabic
- In Egypt
Software alternatives
2 systems that can stand in for Zendesk, hosted for you in Egypt. Pick the ones that fit your work, or ask us about several at once.
Support tickets and customer service from email and web, distributed across the team with SLAs.
Alternative to: Zendesk, Freshdesk
Customer inquiries from website live chat, email, and WhatsApp consolidated into a shared team inbox.
Alternative to: Intercom, Zendesk, Respond.io
| System | Stands in for | Arabic | Hosting | Single sign-on | Status |
|---|---|---|---|---|---|
| Customer helpdesk | Zendesk, Freshdesk | Partly Arabic | In Egypt | Yes | Available on request |
| Unified customer inbox | Intercom, Zendesk, Respond.io | Partly Arabic | In Egypt | No | Available on request |
Customer helpdesk, Unified customer inbox are partly in Arabic. We can translate the interface for you as part of customization if you need it.
We host it for you on Link Datacenter in Egypt or Huawei Cloud, Cairo region, as you choose.
Customer helpdesk works with your company's single sign-on; the rest use their own accounts.
Customer helpdesk: Available on request. We set it up for you when you ask for it. Unified customer inbox: Available on request. We set it up for you when you ask for it.
We send you the price after a short call in which we learn how many users you have and what you need.