By sector

In-house IT departments

Internal IT helpdesk, asset inventory, remote desktop support, single sign-on, and server monitoring.

Systems (20)

What an IT department needs

Support requests arrive informally via phone and corridor chats so unresolved issues get lost, and hardware and software licenses sit in outdated Excel sheets. Each application uses different passwords, employees leave with active system accounts, and servers crash before the IT department even finds out.

We equip your IT team with a complete management stack: service desk, hardware inventory, remote desktop support, central identity, infrastructure monitoring, threat defense, and compliance tools, all hosted for you in Egypt.

Start here

Support and endpoint assets:

Identity and credentials:

Monitoring and perimeter security:

Governance and compliance:

Operational partnership:

Why it suits IT departments

  • Every request is a ticket: Linked directly to employee hardware in the asset inventory, showing lifetime maintenance history per device.
  • Unified identity across all systems: Provision and revoke user access from one central directory, backed by two-factor authentication.
  • Proactive issue resolution: Alerts before server disks fill up, and immediate notifications when websites or services go offline.
  • IT tools remain in Egypt: Employee identity records and information security evidence stay hosted within the country.
  • No per-device or per-seat license fees: Open-source software where you only pay for hosting, implementation, and support.
  • Architecture sized for your enterprise: Sized to support your employee count, workstations, and system workloads (infrastructure design).

From ready-made to built for you

  1. 01 As is The specific management tools your department requires.
  2. 02 Configured for your work Users, departments, asset discovery, and integrating existing applications with single sign-on.
  3. 03 Customized Ticket service categories, SLA escalations, and alert threshold policies.
  4. 04 Built for you Custom API integrations with enterprise databases ([customisation and custom build](/systems/custom-build/)).

Customization and building from scratch are part of our software and application development service.

Frequently asked questions

What is the best IT helpdesk and asset inventory system?

We recommend IT helpdesk and asset inventory on GLPI: service tickets, hardware inventory, and software license tracking unified in one system, replacing ServiceNow and Freshservice.

What is the best alternative to TeamViewer for internal corporate support?

For managing and accessing employee machines through a persistent browser console: remote support on MeshCentral. For ad-hoc rapid remote assistance via numerical session code: remote desktop on RustDesk.

Is there an Okta alternative hosted in Egypt?

Yes. Single sign-on on authentik provides centralized authentication and two-factor authentication across all applications, replacing Okta and Microsoft Entra ID.

What is the best server monitoring tool?

Server monitoring on Beszel tracks CPU, RAM, disk space, network, and containers on a single dashboard wherever servers live, paired with uptime monitoring and status page for public availability.

Do you partner with us on ongoing monthly operations?

Yes, via monthly managed operations: monitoring, daily backups, patching, security maintenance, and staff technical support.

Other sectors

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Tell us what you need

Contact us info@foundationcx.com